Delivery, payment and return

Delivery and Return

How can I track my order?

Whenever an order you placed through ships, you can expect a shipment confirmation email with all your tracking details. It will be sent to the email address left or used during the checkout process.

How much do you charge for shipping?

We deliver from Europe and charge each item shipping separately. Shipping charge may vary and finally depends on your shipping zip code. Usually it takes about 250 CAD for item.

What should I do if an item is delivered damaged?

If the item appears to have obvious damage by the shipper or straight from the manufacturer, immediately contact us (A grace period is no more than 3 days to file the damage claim)!!!

Please note:

All orders are subject to final approval by our sales department. We will notify you by phone or email should your order be delayed.